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"Compensation for Britain's Rail Passengers on the Right Track" says London Euro-MP
September 26, 2005 12:00 AM
Britain's rail passengers who suffer delays look set to be awarded higher levels of compensation through a vote in the European Parliament.
Commenting ahead of tomorrow's (Wednesday's) vote on the legislative package aimed at improving the EU's railways, Liberal Democrat MEP for London Sarah Ludford heralded the move as a victory for passengers:
"This legislation will ensure that rail passengers get the service they paid for or the compensation they are entitled to.
"A better quality of service will encourage even greater use of our rail networks tackling congestion on the roads and reducing pollution."
Sarah Ludford argues:
"Compensation should be given not just to international rail passengers but also to passengers on domestic journeys1, including commuters."
"Those of us frustrated by lost or damaged luggage, delays, missed connections and poor accessibility will be better protected as the regulation insists on EU-wide standards for consumer protection, assistance for persons with restricted mobility and independence, as well as security, safety, and quality of service."
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